IT Team Directory
Meet the people behind your IT services. Reach out directly or use the helpdesk for support requests.
Helpdesk (24x7)
ext. 1800 • helpdesk@cidco.com
SOC / Security
ext. 1900 • soc@cidco.com
Identity & Access
ext. 1820 • iam@cidco.com
Procurement / Assets
ext. 1840 • itassets@cidco.com
AK
Aarav Kumar
Chief Information Officer
Strategy, Governance, Architecture
aarav.kumar@cidco.com
+91 22 4000 1001
SI
Sneha Iyer
Head — Information Security
CISO Office, ISMS, SOC
sneha.iyer@cidco.com
+91 22 4000 1010
RM
Rohan Mehta
Head — Infrastructure
Datacenter, Cloud, Networks
rohan.mehta@cidco.com
+91 22 4000 1020
PD
Priya Desai
Head — Applications
ERP, CRM, Custom Apps
priya.desai@cidco.com
+91 22 4000 1030
VS
Vikram Singh
Manager — Service Desk
L1/L2 Support, ITSM
vikram.singh@cidco.com
+91 22 4000 1040
AR
Aisha Rahman
Manager — Identity & Access
IAM, PAM, Recertification
aisha.rahman@cidco.com
+91 22 4000 1050
KR
Karthik Rao
Manager — Endpoints
Devices, MDM, Patching
karthik.rao@cidco.com
+91 22 4000 1060
NK
Neha Kapoor
Manager — IT Assets
Inventory, Licenses, Vendors
neha.kapoor@cidco.com
+91 22 4000 1070